Asterisk PBX Integrations
Custom dialplans, SIP/WebRTC, high availability and enterprise-grade deployments.
- Inbound/outbound flows
- IVR & queue optimization
- CRM/helpdesk integration
PBX • AI • Voice Solutions
Enterprise Voice systems built for production
20+ years of Asterisk PBX and AI voice experience
20+ yrs
Asterisk PBX experience
Production
Voice & AI deployments
STT / TTS
Google, Microsoft & custom
What we deliver
- Asterisk PBX integrations & custom dialplans
- AI Voicebots (ElevenLabs, Vapi.ai) + custom flows
- Transcription & analysis for QA, compliance, insights
- Monitoring & observability for voice pipelines
Solutions that scale with your calls
From PBX integrations to real-time voice AI and call analytics — built for production.
AI Voicebots
Real-time conversational AI with streaming STT/TTS and intelligent routing.
- ElevenLabs & Vapi.ai
- Custom intent & actions
- Agent handoff & context
Call Analytics & Transcription
Production-ready transcription, sentiment analysis and QA reporting.
- Google & Microsoft STT/TTS
- Topic/sentiment analysis
- Custom models (in rollout)
Integrations
Connect your voice infrastructure with support platforms, CRMs, and AI services.
Zendesk
Freshdesk
Custom CRM
Monitoring
ElevenLabs
Vapi.ai
Google STT/TTS
Microsoft STT/TTS
Claude PBX
Technology
Voice engineering meets AI workflows.
Voice pipeline
- SIP/RTP/WebRTC integration patterns
- Streaming STT → AI reasoning → TTS
- Context-aware routing & agent handoff
- Low-latency design for real-time calls
Enterprise-grade deployment
- Monitoring & alerting (voice KPIs)
- PostgreSQL-backed data & analytics
- Security-first approach
- Maintainable, documented integrations
About UNITECHBG
Bulgarian company specializing in enterprise voice and AI-powered communication solutions.
Contact
Tell us what you want to build.
Typical use cases
- Zendesk/Freshdesk call integration
- AI voicebot for inbound calls
- Call transcription & QA analytics
- PBX migration & optimization